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Coverage
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Policyholders
Support
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Insurance Coverage
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Business Owners (BOP)
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Frequently Asked Questions
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Policyholder (40)
How do I change my payment information?
What’s the difference between a basic and custom Certificate of Insurance?
When do I need a Certificate of Insurance?
How long does it take for a claim to be reviewed?
How will I be notified when my request has been reviewed?
How will I be notified of an audit?
How do I make a payment online?
Will I receive coverage while my request is under review?
How do I opt out of Autopay?
When will my policy updates be approved?
How long does it take for a claim to be reviewed?
How do I renew my policy?
What’s required to report a claim?
How do I report a claim?
Will reporting a claim affect my premium?
Will I be charged installment fees?
Why was my policy canceled?
When should I report a claim?
How will updates to my policy affect my premium?
How do I enroll in automatic payments (Autopay)?
Where can I review my billing history?
How long does an audit take?
What is required for an audit?
When can I expect my audit to take place?
What are biBERK's early termination costs and cancellation fees?
What is a loss run?
How do I get a Certificate of Insurance?
Do you offer temporary coverage?
Can I manage my own certificates of insurance?
How do I indicate additional insureds on a Certificate of Insurance?
How will I receive and share proof of insurance?
How can I make policy changes?
I paid yearly for my coverage or I have no remaining payments on my payment plan. How will my payments be affected by the policy change?
What is an endorsement?
How do I cancel my policy?
Will my monthly payment be affected by the policy change?
How do I file a claim?
How do I download my policy documents?
Will my policy automatically renew?
How can I see the coverages and limits included in my policy?
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