Policyholder (40)

How do I change my payment information?

What’s the difference between a basic and custom Certificate of Insurance?

When do I need a Certificate of Insurance?

How long does it take for a claim to be reviewed?

How will I be notified when my request has been reviewed?

How will I be notified of an audit?

How do I make a payment online?

Will I receive coverage while my request is under review?

How do I opt out of Autopay?

When will my policy updates be approved?

How long does it take for a claim to be reviewed?

How do I renew my policy?

What’s required to report a claim?

How do I report a claim?

Will reporting a claim affect my premium?

Will I be charged installment fees?

Why was my policy canceled?

When should I report a claim?

How will updates to my policy affect my premium?

How do I enroll in automatic payments (Autopay)?

Where can I review my billing history?

How long does an audit take?

What is required for an audit?

When can I expect my audit to take place?

What are biBERK's early termination costs and cancellation fees?

What is a loss run?

How do I get a Certificate of Insurance?

Do you offer temporary coverage?

Can I manage my own certificates of insurance?

How do I indicate additional insureds on a Certificate of Insurance?

How will I receive and share proof of insurance?

How can I make policy changes?

I paid yearly for my coverage or I have no remaining payments on my payment plan. How will my payments be affected by the policy change?

What is an endorsement?

How do I cancel my policy?

Will my monthly payment be affected by the policy change?

How do I file a claim?

How do I download my policy documents?

Will my policy automatically renew?

How can I see the coverages and limits included in my policy?